Data, AI and process improvement in Ghana
We find where your people’s week actually goes: the re-keying, the waiting for signatures, the report rebuilt by hand every month. We fix the process first, then use data and AI to make what’s left faster.
What we believe
Plenty of expensive systems were built for a problem nobody had properly looked at. We spend the first days watching the work and asking why.
A plain report the whole management team believes is worth more than a beautiful dashboard that starts an argument every month.
We write it down and train the people who’ll own it. The job isn’t finished until they can run it, question it and fix it without calling us.
Services
Each service stands on its own. They’re designed so that finishing one makes the next easier, but you never have to buy the set.How buying works
Staff who use AI well, and safely, in the work they already do. By now most of your staff have tried ChatGPT or Copilot, usually on their own and with no guidance. We train each team on its own documents and tasks, show managers how to supervise it, and help you agree the rules on confidentiality. Along the way people tell us about the repetitive work that eats their week, and we write it down.
Business Data AnalysisA management team that can see what's happening and decide sooner. In a lot of organisations, leadership decides on figures that are three weeks old and were put together by hand. We start by asking which decisions you need to make, then build the reporting that answers them from the systems you already have.
AI Workflow AutomationLess repetitive work, faster replies and shorter waits. A WhatsApp enquiry sits unanswered overnight. A form gets typed into three different systems. That kind of routine work eats the time of people who should be selling, serving customers or making decisions. We study the workflow first, then automate the parts that will reliably save time, using tools you already have wherever we can.
Business Process OptimizationWork that moves through the organisation without waiting or being redone. When a simple request takes two weeks and five signatures, it's rarely because anyone is lazy. It's how the work was set up, one workaround at a time. We map how it really moves, cut what isn't needed and redesign the rest with the people who do it.
Heard in offices across Ghana
The figures will be ready by the third week of next month.Business Data Analysis
It’s waiting for a signature. The director’s travelling until Thursday.Business Process Optimization
Someone re-keys the mobile money statements every morning.AI Workflow Automation
We know staff are using ChatGPT on client files. We don’t know who.AI Training
Sales and finance have brought different numbers again.Business Data Analysis
We bought the system three years ago. We’re still running on Excel.Business Process Optimization
Customers message us on WhatsApp at night. By morning they have bought elsewhere.AI Workflow Automation
We find out what sold this month when the accountant finishes in the middle of next month.Business Data Analysis
Estimate it yourself
Pick one piece of work that wastes time, like copying figures between systems, chasing approvals or rebuilding the same report. Put in your own numbers. Nothing leaves your browser.
If you’re not sure where to start
We spend two to three weeks inside one part of your organisation, talking to the people who do the work and reading what they produce. Then we tell you in writing what’s wrong, what it’s costing you, what to fix first and which service fixes it. One fixed fee.
Illustrative scenarios
Juniors spend much of each engagement copying client data into working papers and chasing documents by email.
AI Workflow AutomationAn automation assessment would map the document request and preparation steps across a typical engagement. A likely design tracks client requests in one place and populates standard working papers from client data, with staff reviewing every figure before sign-off.
AI Workflow AutomationEach month a team pulls figures from several systems into spreadsheets to prepare returns to the regulator, under deadline.
Business Data AnalysisWe would trace each return line back to its source, agree definitions with finance and risk, and build a repeatable extraction and reconciliation so the team reviews exceptions instead of rebuilding the return.
Business Data AnalysisEvery credit order needs three signatures whatever its size, and customers call to ask where their goods are.
Business Process OptimizationA process review would map the order-to-dispatch process and measure where orders wait. We would expect to propose approval limits so that routine orders within a customer's credit terms need one sign-off, a single point of data entry and a named owner for each stage, written up as a procedure staff can follow.
Business Process OptimizationBills and insurance claims stall while folders move from ward to records to accounts.
Business Process OptimizationA process review would follow a set of discharges from ward to payment, measure where time is lost and why claims are rejected, then redesign the handoffs with one owner per stage and a checklist that catches missing details first.
Business Process OptimizationStaff retype proposal forms into the policy system and chase clients for missing documents.
AI Workflow AutomationAn automation assessment would map the onboarding workflow and count how often each kind of exception occurs. A likely design would extract details from incoming documents, check them for completeness and draft the request for missing items, with a member of staff confirming each case before anything enters the policy system.
AI Workflow AutomationAssociates are using public AI tools and the partners don't know what client information goes into them.
AI TrainingWe would begin with a partners' session on what the tools can and can't be trusted to do, and agree rules on confidentiality and checking. Associates and support staff would then be trained separately, using the firm's own document types, on drafting, summarising and review with those rules built in. Repetitive tasks raised during the sessions would be listed for the partners to consider afterwards.
AI TrainingIntake runs on emails and photocopies, and conflict checks depend on someone remembering past clients.
Business Process OptimizationA process review would map intake from first contact to engagement letter and agree who owns each check. The redesign would use one intake form, a searchable record of past parties for conflict checks and a simple rule that no matter opens until both checks are recorded.
Business Process OptimizationLoan applications are filled on paper in the field, then typed into the system at the branch.
AI TrainingWe would train officers and branch managers on safe, useful ways to use AI in their own reports and client follow-up, agree clear rules on client data, and record the re-keying problem for an automation assessment to follow.
AI TrainingProgramme data sits in field spreadsheets, and each donor wants it in a different format.
Business Data AnalysisWe would agree a single set of indicators with programme leads, set up one shared structure for field data and build reports that draw each donor's format from the same source, with gaps flagged as the data arrives.
Business Data AnalysisThe management pack is assembled by hand and arrives in the third week of the following month.
Business Data AnalysisA reporting review would establish which decisions the pack is meant to support, which measures matter and where the figures diverge. We would then agree one definition for each key measure, draw the data from its source in a repeatable way and redesign the pack so that exceptions by branch and product are visible on the first page.
Business Data AnalysisMost sales enquiries arrive on WhatsApp after hours, and many go cold before anyone replies.
AI Workflow AutomationWe would set up a WhatsApp Business account with instant replies covering prices, delivery and payment options, log every enquiry in one shared list, and remind staff to follow up any lead without a reply or a sale within two days.
AI Workflow AutomationFiling deadlines for dozens of clients live in one spreadsheet, and documents are chased at the last minute.
AI Workflow AutomationAn automation assessment would map the filing calendar and document requests. A likely design sends each client a dated request list with automatic reminders, tracks what has arrived in one shared view and alerts managers to deadlines at risk.
AI Workflow AutomationApplication documents arrive by email and in person, and staff key them in by hand during the busiest weeks.
AI Workflow AutomationAn automation assessment would map the intake from application to offer. A likely design captures every application in one record, checks documents for completeness and sends status updates automatically, leaving decisions to staff.
AI Workflow AutomationPublished research
more issues resolved per hour by 5,179 customer support agents given an AI assistant.Brynjolfsson, 2023
of AI users bring their own AI tools to work.Microsoft and LinkedIn, 2024
of people who use AI at work have had any AI training from their employer.Microsoft and LinkedIn, 2024
Request an Operating Review
Tell us which part of the organisation you’d like us to look at and what’s going wrong there. We’ll reply to agree the scope and a fixed fee before anything starts.
By email
Write to info@asledatalabs.com with your name, organisation and role, and tell us: which area should we look at, and what’s going wrong there?
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