SMEs and growing businesses
Answer every WhatsApp enquiry, even the ones that come in at 11pm
Growing businesses in Ghana sell on WhatsApp and Instagram, get paid by mobile money and run on a few people doing several jobs each. The right automations give those people time back for customers, without big-company budgets or software.
Shops, service businesses and fast-growing companies
Where the week goes
- Enquiries on WhatsApp and Instagram that wait for a reply, or never get one.
- Leads and customer details kept on personal phones and in notebooks.
- Mobile money payments matched to orders by scrolling through messages.
- Customers chased for payment one call at a time.
- No clear view of which products, channels or staff bring in the sales.
Where to start
Where we’d start
You can take any of these on its own or do them in order. How buying works
Illustrative scenario: Growing retail business
Every WhatsApp enquiry answered, even at night.
A growing furniture and home goods business takes most of its enquiries on WhatsApp and Instagram, many in the evening. Two sales staff reply when they can from their own phones, prices are typed out each time, and nobody knows how many leads were never followed up.
We would set up a WhatsApp Business account with instant replies covering prices, delivery and payment options, log every enquiry in one shared list, and remind staff to follow up any lead without a reply or a sale within two days.
Request an Operating Review
Start with one problem
Tell us which part of the organisation you’d like us to look at and what’s going wrong there. We’ll reply to agree the scope and a fixed fee before anything starts.
- Within two working daysAn email back from someone who’s read your message properly.
- A 30-minute callTo understand the problem and whether we’re the right people for it.
- Within a week of the callA written scope and a fixed fee. You’re under no obligation to go ahead.
By email
Write to info@asledatalabs.com with your name, organisation and role, and tell us: which area should we look at, and what’s going wrong there?
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